Question 1

Can you provide battery shipping or compliance documents?

Accepted Answer

Yes. Our products contain lithium batteries, and carriers, customs officials and airlines sometimes ask for the paperwork. Both documents are below.
The UN38.3 test report covers transport testing; the MSDS covers material safety.

Question 2

Kan jag ta med mitt Subnado batteri på flyget?

Accepted Answer

Det beror på vilken modell du har, och du bör alltid stämma av med ditt flygbolag innan du reser.
Subnado Lite: 98 Wh, vilket ligger under gränsen på 100 Wh som de flesta flygbolag tillämpar för litiumbatterier i handbagage.
Subnado Plus: 144 Wh, vilket är över 100 Wh. Batterier mellan 101 och 160 Wh kräver normalt förhandsgodkännande från flygbolaget.
Reglerna skiljer sig mellan flygbolag och rutter, så kontrollera med ditt flygbolag i förväg. Vi kan skicka UN38.3 testrapporten och MSDS dokumentationen om de begär det.

Question 3

Kan jag uppgradera eller anpassa min Flyer EVO senare?

Accepted Answer

Ja. Varje EVO konfiguration är modulär inom samma system. Du kan byta eller uppgradera vingar, master, drivenheter och batterier, och du kan blanda komponenter från andra EVO modeller för att anpassa åkningen till din stil.
Det betyder att du kan börja med en uppsättning som passar dig nu och ändra den efterhand som du utvecklas, i stället för att byta ut hela din eFoil.

Question 4

How do I change the EVO mast head or fit the mast protect case?

Accepted Answer

Both are straightforward jobs with an official video for each.
If the mast itself is structurally damaged rather than just needing a new head, do not work on it. File a claim instead.

Question 5

My battery is swollen, hot or damaged. What should I do?

Accepted Answer

Stop using it and stop charging it immediately. This applies if the battery is swollen, unusually hot, smoking, leaking, has got wet, or has been dropped or physically damaged.
Move it away from anything flammable and leave it alone. Do not try to test it, discharge it or charge it to see what happens.
Then file a claim and tell us what happened. Mark it as urgent, because our team treats battery damage as a priority case.

Question 6

Do I need to register my Subnado?

Accepted Answer

No. You can use it straight out of the box, with no registration required.
Registering it on the Waydoo app adds three months of extended warranty. That is the only reason to do it, and it is entirely optional.

Question 7

Ingår det en trådlös fjärrkontroll till Subnado?

Accepted Answer

Nej. Subnado styrs med ett kabelanslutet tumreglage, som ingår i både Standardpaketet och SUP Kit. Trådlös fjärrkontroll är en funktion på Flyer EVO. Subnado använder ingen.

Question 8

Is the Epix E-Foil compatible with EVO components?

Accepted Answer

Yes. The Epix E-Foil works with the EVO line masts, wings, propulsion units and chargers, so you can adapt or upgrade the setup as your riding develops.

Question 9

Ingår båda brädorna i Epix E-Foil Set?

Accepted Answer

Ja. Epix E-Foil Set innehåller både brädan på 115 L och brädan på 85 L, så att du kan anpassa uppsättningen efter din nivå.
Den större brädan på 115 L är den du börjar på, eftersom mer volym ger mer stabilitet och flytkraft. Brädan på 85 L är mer lättmanövrerad och mer responsiv, vilket passar erfarna åkare.
Att byta mellan dem är enkelt: släpp ut lite luft ur den monterade brädan, ta av den från hardboard kärnan, sätt på den andra storleken och pumpa upp den igen med den medföljande pumpen.

Question 10

Do EU customers have a right of withdrawal?

Accepted Answer

Yes. If you are in the European Union you have a statutory right to withdraw from your purchase within 14 days of delivery, without giving a reason.
Notify us within 14 days of delivery, then return the product within 14 days of notifying us. It needs to be unused and in resellable condition.
This sits alongside our 30-day return window rather than replacing it, and it does not affect your statutory warranty rights.

Question 11

My Flyer EVO battery will not charge. What should I check?

Accepted Answer

Stop here first: if the battery is swollen, hot, wet, leaking or physically damaged, do not charge it and do not test it. Go straight to a warranty claim.
Otherwise there are three safe checks worth doing:
Fit the battery to the board, power on, and confirm the board runs when you pull the remote trigger. That tells us whether the pack is holding charge at all.
Check that the two screws on both the charger plug and the battery terminals are not loose.
Wipe the infrared sensors on the battery and the charger with alcohol. They communicate optically, and a smear is enough to interrupt it.
If it still will not charge, file a claim and attach a 30-second video showing the charger indicator, the battery screen and the button on the DC cable in the same frame. That one video usually tells our team what is wrong.

Question 12

My EVO battery will not sit securely on the board.

Accepted Answer

This is usually a seating or gasket issue rather than a fault. Pick the clip that matches what you are stuck on:
Installing the battery compartment plate
Installing the battery itself
Taking off the rubber plug
Removing the rubber gasket
If anything looks damaged or is missing while you are in there, stop and file a claim so we can send the replacement part.

Question 13

Does the EVO Max Plus have any upgrades of its own?

Accepted Answer

Yes, three that are specific to it:
The Scooter Kit, which adds handlebars and an inflatable pod for extra buoyancy and stability. It makes the learning stage more controlled.
The Mover (L), a dedicated transport trolley sized for the larger board, for getting the full setup to and from the water.
The 130 L board bag, sized to match the Max Plus board for transport and storage.

Question 14

My EVO pairs fine but there is no power when I press the trigger.

Accepted Answer

Two safe things to try:
Inspect the connection between the mast and the propulsion unit for water ingress or rust.
Recalibrate the throttle using the video below.
If it still will not drive, file a claim. Record a booting video in a quiet environment with the propulsion unit&#39;s startup sound audible and attach it. That recording is what our team listens to first.

Question 15

My EVO remote will not charge.

Accepted Answer

Isolate which part is at fault before anything else:
Try a different charging cable, or charge a different remote with the same cable.
Look into the charging port for corrosion or damage.
If the remote still will not power on normally, file a claim rather than opening it.

Question 16

My EVO remote will not connect to the board. How do I fix it?

Accepted Answer

First confirm both the remote and the board are charged and the firmware is current. Then:
Restart both the remote and the EVO.
On the remote, long-press Power and Minus together. This drops the old connection and starts a fresh Bluetooth search.
Once the remote picks up the mast signal, pull the trigger to pair.
If the remote cannot find the mast signal at all, file a claim. Record a pairing video in a quiet room with the startup sound audible and attach it, so our team can hear what is happening.

Question 17

Vilken åkarvikt klarar varje Flyer EVO?

Accepted Answer

Det här är de idealiska åkarvikterna för varje konfiguration:
EVO Lite: upp till cirka 90 kg (198 lbs)
EVO Max Plus: upp till cirka 130 kg (286 lbs)
EVO Pro Plus: upp till cirka 130 kg (286 lbs)
EVO Master: upp till cirka 100 kg (220 lbs)
Tyngre åkare rekommenderas oftast Max Plus oavsett erfarenhetsnivå, eftersom brädan på 130 L har mer volym och lyfter lättare.

Question 18

How do I install the Waydoo Flyer Jet Drive?

Accepted Answer

The official installation guide video below walks through fitting the Jet Drive.
If you are unsure whether the Jet Drive fits your setup, check with us before fitting rather than after.

Question 19

I own a Flyer ONE or ONE Plus. Where are the manuals?

Accepted Answer

The Flyer ONE and ONE Plus are earlier generations and are no longer sold as complete units, but the manuals are still available and we still support owners. They are linked below.
For a fault or a spare part, file a claim as normal and tell us which model you have.

Question 20

Vilka är FoilBoost specifikationerna?

Accepted Answer

Dragkraft: 33 kg
Systemvikt: 5,6 kg
Batteri: 432 Wh vid 43,2 V
Laddtid: 2,5 timmar
Enhetens mått: 42,5 x 16,5 x 8 cm
Montering: under brädan
För montering och kompatibilitet med brädor, utgå från FoilBoost manualen. Den går igenom passformen ordentligt.

Question 21

Vad är skillnaden mellan FoilBoost och en Flyer EVO eFoil?

Accepted Answer

De löser olika problem.
FoilBoost är en foil assist enhet. Den monteras under en foilboard du redan äger och ger dig kraften att komma upp på foil och förlänga passet. Den väger 5,6 kg, ger 33 kg dragkraft och drivs av ett 432 Wh batteri.
Flyer EVO är en komplett elektrisk hydrofoil: bräda, mast, vingar, drivning och batteri i ett och samma system, som körs med en trådlös fjärrkontroll.
Välj FoilBoost om du redan foilar och vill ha kraften från foil assist. Välj en Flyer EVO om du vill ha ett komplett eFoil paket.

Question 22

Hur djupt kan Subnado gå?

Accepted Answer

Subnado Lite och Subnado Plus är båda klassade IP68 ner till 60 meters djup.
Att hålla tätningen intakt handlar om underhåll. Smörj de gröna O-ringarna på kabelkontakten med lite fett regelbundet, och undvik att ta isär enheten efter varje pass. Det sliter på O-ringen snabbare än något annat.

Question 23

How do I assemble the Mover?

Accepted Answer

The Mover is the transport trolley for moving your setup to and from the water. The assembly video below runs through it end to end.
The Mover is sold separately from the eFoil. The EVO Max Plus uses the larger Mover (L).

Question 24

How do I fit and use the Subnado accessories?

Accepted Answer

There is a short video for each mount and accessory. Pick the one you need from the list below.
If you are setting up for the first time, start with How to use the Subnado, then fit the finger safe-guard before anything else.

Question 25

How do I get my ride data or pull the logs from my EVO?

Accepted Answer

Ride and track data comes off the board through the Waydoo app. The videos below cover getting your track data, uploading the MAST log, and the HF22 log procedure.
If you are working through a fault with us, pulling the logs and attaching them to your claim is one of the most useful things you can do. It often tells our team what happened without any back-and-forth.

Question 26

How do I make a warranty or repair claim?

Accepted Answer

File it through our claim page. Submit the form even if you are not sure whether the issue is covered. Filling it in properly is what speeds the process up, and our team will assess coverage from there.
Check your spam folder if you do not hear back.
Attaching the right evidence makes a real difference. Depending on the fault, useful items are: a pairing video recorded in a quiet room with the startup sound audible, a 30-second charging video showing the charger indicator, battery screen and DC-cable button in one frame, a clear photo of any error code, and the ride or mast logs pulled from the Waydoo app.

Question 27

How do I start a return, and how long does a refund take?

Accepted Answer

Email return@waydoo.tech with the subject Return Request - Order #, including your order number, the items you want to return and the reason. We will reply with the return address, so please wait for it rather than sending the parcel anywhere.
Use a tracked service. We cannot confirm a refund on a parcel we cannot prove arrived.
There is no direct swap for exchanges. An exchange is handled as a return plus a new order.

Question 28

How does the larger 130 L board make learning easier?

Accepted Answer

More volume and more surface area mean the board sits more stably in the water before you are up on foil.
That extra stability makes it easier to balance, reduces the chance of tipping, and gives you more time to react during takeoff and at low speed. The result is a more forgiving learning curve, which is why the 130 L Max Plus is the configuration we point most beginners towards.

Question 29

Hur fort går Flyer EVO?

Accepted Answer

Toppfarten beror på konfigurationen:
EVO Lite: upp till 36 km/h (22,4 mph)
EVO Max Plus: upp till 45 km/h (28 mph)
EVO Pro Plus: upp till 52 km/h (32 mph)
EVO Master: upp till 52 km/h (32 mph)
Faktisk hastighet varierar med åkarens vikt, vattenförhållanden och din uppsättning.

Question 30

Hur snabb är Subnado och hur länge går den?

Accepted Answer

Subnado Lite: 1,4 m/s med en enhet, över 2,0 m/s med två. Upp till 56 minuter, med en 50 sekunders Super Gear boost.
Subnado Plus: 1,7 m/s med en enhet, 2,4 m/s med två. Upp till 60 minuter, med en 150 sekunders Super Gear boost.
Båda har tre växlar: Low, High och Super Gear. Körtiden beror på vilken växel du använder, hur djupt du är och hur mycket du bär med dig.

Question 31

How long does it take to receive a refund?

Accepted Answer

Once your return reaches us, inspection takes 3 to 5 business days. We will then let you know whether the refund is approved.
Approved refunds take a further 5 to 10 business days to process, depending on your payment provider, and go back to the original payment method.
Shipping costs paid at checkout are non-refundable, unless the return is due to our error.

Question 32

Hur länge kan jag åka Flyer EVO på en laddning?

Accepted Answer

EVO Max Plus, Pro Plus och Master är klassade för upp till 120 minuter med batteripaketet på 2300 Wh. EVO Lite är klassad för upp till 100 minuter.
I praktiken kan du räkna med 45 till 90 minuter eller mer beroende på din vikt, hur hårt du åker, vattenförhållanden och vilken växel du använder. Att åka med full gas i krabb sjö drar alltid mer än att åka lugnt.

Question 33

How long does delivery take?

Accepted Answer

Orders are processed within 1 to 3 business days of payment confirmation. We do not process on weekends or public holidays, and processing can take longer around launches, holidays and restocking.
Estimated delivery once shipped:
Europe: 3 to 10 business days
United States: 5 to 12 business days
Rest of the world: 7 to 21 business days
These are estimates rather than guarantees. Carrier, customs and weather delays are outside our control. Your tracking number is emailed when the order ships, and tracking can take 24 to 72 hours to start updating.

Question 34

Hur lång tid tar det att montera en Flyer EVO?

Accepted Answer

Runt 10 till 15 minuter när du har vant dig. EVO är byggd för modulär montering och alla verktyg du behöver ingår i setet, så du behöver inte köpa något extra.
De första gångerna tar det längre tid. Monteringsvideon nedan går igenom hela ordningen.

Question 35

Hur lång tid tar det att ladda Subnado?

Accepted Answer

Cirka 1,2 timmar för en full laddning på både Lite och Plus, via USB-C.
Lite laddas med upp till 100 W (PD3.0) och kan också användas som powerbank. Plus stödjer 140 W snabbladdning i båda riktningarna (PD3.1).
Att fylla på med en laddare med lägre effekt går bra, särskilt när enheten redan visar fem eller sex staplar.

Question 36

How long does it take to process an order?

Accepted Answer

Orders are usually processed within 1 to 3 business days after payment is confirmed. We do not process orders on weekends or public holidays.
Processing can take longer during product launches, holidays, high-volume periods and inventory restocking.
We may also delay or cancel an order if the payment or the shipping details need extra confirmation. If that happens we will contact you.

Question 37

Is the EVO Lite suitable for beginners?

Accepted Answer

Yes. The Lite is one of the more accessible entry points into eFoiling, with a stable 90 L board, a large front wing and smooth power delivery, which together make lift-off and control easier to learn.
Pairing it with the EVO Pod adds buoyancy and stability in the water, which makes takeoff and early balance more forgiving still.
One thing to know: the Lite does not have Flight Assist. If you want that support while learning, look at the Max Plus or Pro Plus instead.

Question 38

Is the EVO Max Plus only for beginners?

Accepted Answer

No. It is the easiest EVO to learn on, but it reaches 45 km/h (28 mph), which leaves plenty of room for carving and cruising.
Experienced riders can turn Flight Assist off and use the higher gear settings for a more manual, more demanding ride.
Heavier riders are usually pointed to the Max Plus whatever their skill level, simply because the 130 L board carries more volume. It is also the configuration compatible with the Scooter Kit, which adds handlebars and an inflatable pod.

Question 39

My order arrived damaged or faulty. What do I do?

Accepted Answer

Contact us within 48 hours of delivery. Send your order number, photos of both the product and the packaging, and a description of the problem.
Photograph the packaging before you dispose of it, because transit damage claims depend on it.
Where an item arrived damaged, is defective, or is the wrong product, we cover the return shipping.

Question 40

Can I move the Subnado SUP Kit mount to another board?

Accepted Answer

Yes, but it takes effort. The adhesive mounting base is a strong bond, rated to hold against 50 kg of force, so removing and reapplying it is not a quick peel-and-stick job.
The good news is that the box includes several mounting stickers. If you use the Subnado across a few different boards, you can fit one sticker per board rather than buying an extra mounting kit.

Question 41

There is an R on my EVO remote screen. Is something wrong?

Accepted Answer

Nothing is wrong. The R means the remote is in reverse gear.
To toggle it: with the remote locked and the lock icon showing, hold Minus and Plus together for three seconds to enter reverse. Repeat the same action to come back out of it.

Question 42

How do I replace the throttle cable or trigger on my Subnado controller?

Accepted Answer

Both jobs have an official video. The trigger replacement involves removing the silicone glove, unscrewing the bolts and fitting the new trigger.
Before replacing anything, confirm the controller is actually the problem. Connect a different controller to the unit and check the metal pins on both for corrosion. If the part is defective rather than worn, file a claim and we will sort the replacement.

Question 43

How do I set up the functions on my EVO remote?

Accepted Answer

The video below covers the remote&#39;s function setup, including calibrating the throttle trigger.
Trigger calibration is also the fix if you see an angle overflow message. That appears either because of magnetic interference, in which case restart the remote, or because the throttle travel no longer matches, in which case recalibrate.

Question 44

Are there shipping restrictions on batteries?

Accepted Answer

Our products contain lithium batteries, and some countries restrict how they can be shipped. We may need to change the shipping method, or occasionally cancel an order, to stay compliant. If that affects your order we will contact you first.
If a carrier, customs officer or airline asks for documentation, we can supply the UN38.3 test report and the MSDS. Both are linked below.

Question 45

Should I update my firmware?

Accepted Answer

Only if you have a software problem to solve. We do not recommend updating firmware on a board that is working normally.
If you do need to update, use the Waydoo app and follow the video for your model. During the update the EVO mast broadcasts its own WiFi hotspot, which your phone connects to before the app takes over. Let the mast finish beeping completely before touching anything. If the progress bar stalls, restart the board and the app.

Question 46

What should I do before using my Subnado for the first time?

Accepted Answer

Run the grease and installation check before you use it and before you charge it. It takes a couple of minutes and it is the single most effective thing you can do to keep water out of the unit.
The video below walks through it.

Question 47

My Subnado controller will not seat or connect properly.

Accepted Answer

Press the controller down while you secure the waterproof cover in place. It needs that pressure to seat fully.
Then check the controller port and connector. Excess grease is the usual culprit: wipe it back with a soft tissue and try again. A thin layer helps the seal, but too much stops the connector seating.
If it still will not connect, try a different controller to see whether the fault follows the controller or stays with the unit, and check the metal pins for corrosion. If the part is defective, file a claim.

Question 48

How do I update my Subnado firmware?

Accepted Answer

Check which model you have first. The Standard and the Plus use different upgrade tools, linked below.
The process: install the upgrade tool (on Windows, install the driver as well), power the Subnado on, connect it to your computer with the USB-C cable, then update the main control and ESC firmware to the latest version.
If the update fails, try a different cable or a different computer, and restart both the Subnado and the tool a few times. If it still will not complete, file a claim. A persistent failure usually points to hardware rather than software.

Question 49

What maintenance does the Subnado need?

Accepted Answer

The seal is what matters. Apply a small amount of grease to the green O-rings on the cable connector regularly, ideally before each use. A thin layer on the contact points between the controller plug and the main unit also helps the seal.
Two things to avoid:
Do not over-apply. Too much grease stops the cable seating properly, which causes the problem it is meant to prevent.
Do not take it apart after every session. Repeated disassembly wears the O-ring.

Question 50

My Subnado makes a noise when I pull the trigger. Is that normal?

Accepted Answer

Some noise can occur if the propeller is sitting close to the rear cover, and that on its own is not a fault.
If the sound is clearly abnormal, or you can see a bent or broken motor shaft, stop using it and file a claim. Include a video with the sound audible and a clear photo of the propeller area.

Question 51

Vad är skillnaden mellan Subnado Standard och SUP Kit?

Accepted Answer

Samma huvudenhet, samma kabelanslutna tumreglage, samma laddare och samma reservdelar. Skillnaden är hur du håller i den.
Standardpaketet innehåller handtaget och armfästet för handhållen användning.
SUP Kit saknar handtag och armfäste, och ger dig istället monteringsdelar för bräda: en snabbkopplingsklämma och självhäftande monteringsdekaler som fäster enheten på en paddleboard eller surfbräda.
Inget av paketen innehåller en trådlös fjärrkontroll. Båda styrs med det kabelanslutna tumreglaget.

Question 52

My Subnado will not charge. What should I check?

Accepted Answer

Two safe checks:
Try a different charger and cable. If it takes charge, the original charger is the problem.
Look into the charging port for corrosion or burn marks.
If it charges but stops before full, unplug and replug into a different charger a few times and see whether it resumes. Topping up on a lower-power charger is fine when it is already at five or six bars.
If neither helps, file a claim and describe what you saw.

Question 53

My Subnado will not turn on.

Accepted Answer

Check the charging port for corrosion or burn marks, and confirm the unit is actually holding charge by trying a different charger.
That is as far as we would ask you to go. If it still will not power on, file a claim. Do not open the unit, because breaking the seal will cause more problems than it solves.

Question 54

My EVO is showing an error message. What does it mean?

Accepted Answer

Some messages are normal operating states rather than faults:
Charging paused, waiting for cooling. Expected if you started charging straight after a ride. It resumes once the pack cools.
ESC overheating. Normal after continuous hard running. Ease off the speed and carry on. If it appears immediately at startup, that is worth reporting.
GPS No Data. Wait for the signal to recover.
Low battery warnings. Get ashore and charge.
For anything else, take a clear photo of the message and file a claim with it. Most codes are diagnostic and our team reads them alongside your battery or mast logs.
Any message about battery temperature, water in the battery, or a battery fault should be treated as urgent. Stop using the board and do not charge it.

Question 55

Vad är Flight Assist, och vilka modeller har det?

Accepted Answer

Flight Assist använder sensorer och gyroskopdata för att stabilisera lyftet och hjälpa till med gasregleringen medan du flyger. Det kortar inlärningskurvan betydligt.
Det finns på EVO Max Plus, EVO Pro Plus och EVO Master. EVO Lite har det inte.
Det kan slås på och av. Nybörjare låter det oftast vara på medan de lär sig, mer erfarna åkare stänger av det för full manuell kontroll och en mer aktiv känsla.

Question 56

What is your returns policy?

Accepted Answer

You have 30 days from receipt to request a return.
To be accepted, the item needs to be unused, in its original packaging, with all accessories, manuals and components, plus proof of purchase. Used, damaged or incomplete returns may receive a partial refund or be refused.
Anything that has been used in water is not returnable unless it is defective. The same applies to misuse damage, items missing essential parts, and final-sale items. None of this affects your statutory warranty rights.

Question 57

Vad skiljer EVO Master från de andra modellerna?

Accepted Answer

Master är den prestandainriktade konfigurationen i EVO serien. Den har en bräda på 75 L byggd i Kevlar och kolfiber, en gjuten mast i kolfiber i ett stycke och ett CNC fräst fuselage, vilket gör den lättare och mer responsiv än de andra brädorna.
Det ger skarpare handling och mer direkt kontroll i fart. Den når 52 km/h (32 mph) och använder en 31 tums mast. Den passar avancerade åkare som redan har god foil kontroll och vill ha precision, snarare än åkare som fortfarande lär sig.

Question 58

What warranty do I get on my Waydoo product?

Accepted Answer

Cover runs from the date you receive the product, and the length depends on the part rather than the whole product.
Flyer EVO and Flyer ONE
Mast and propulsion unit: 2 years in Europe
Board: 1 year
Wings: varies by region, so check the full terms
Subnado in Europe
Main unit: 2 years
Rear cover and charger: 6 months
The warranty covers defects in material and workmanship under normal use, following the official instructions. Impact damage, unauthorised modification or disassembly, improper installation, use in unsuitable conditions, third-party parts and altered serial numbers are not covered. The full terms are linked below.
Registering a Subnado on the Waydoo app adds three months to its cover.

Question 59

Where do I find my manual?

Accepted Answer

Every current manual is linked below. If you are not sure which Subnado you have, check the length. The Lite is 377 mm and the Plus is 397 mm.

Question 60

Var laddar jag ner Waydoo appen?

Accepted Answer

Waydoo appen är gratis på båda plattformarna. Sök efter &quot;Waydoo&quot;, eller använd de här länkarna: Waydoo appen på App Store eller Waydoo appen på Google Play.
Appen används för GPS åkdata, firmwareuppdateringar och för att registrera din Subnado för förlängd garanti.

Question 61

Where is my order?

Accepted Answer

You will have received a tracking number by email when the order shipped. Tracking can take 24 to 72 hours to start showing scans, so a quiet tracking page in the first day or two is normal.
If the tracking has not moved, contact the carrier first. They hold the parcel and can often resolve it directly. If that does not get you anywhere, email us with your order number and we will chase it.
For a delivery problem, please contact us within 7 days of the expected delivery date.

Question 62

Which countries do you ship to?

Accepted Answer

We ship across the European Union and the United Kingdom, to the United States, and to selected international destinations.
Availability varies by product, because carrier coverage and shipping restrictions differ. Products containing lithium batteries are restricted in some countries, and we may need to change the shipping method or cancel an order to stay compliant.
The quickest way to check is at checkout. If your country is not selectable there, get in touch and we will tell you where we stand rather than guess.

Question 63

Vilken Flyer EVO passar mig?

Accepted Answer

Det finns fyra Flyer EVO konfigurationer. Vilken som passar dig beror på din erfarenhet och din vikt.
EVO Lite: 90 L bräda, 4000 W, upp till 36 km/h, runt 100 minuters åktid, för åkare upp till cirka 90 kg. Den mest lättillgängliga vägen in i EVO systemet.
EVO Max Plus: 130 L bräda, 6000 W, upp till 45 km/h, runt 120 minuter, för åkare upp till cirka 130 kg. Den största och stabilaste brädan, och den enklaste att lära sig på.
EVO Pro Plus: 90 L bräda, 6000 W, upp till 52 km/h, runt 120 minuter, för åkare upp till cirka 130 kg. Fungerar från första passet till avancerad åkning.
EVO Master: 75 L bräda i Kevlar och kolfiber, 6000 W, upp till 52 km/h, runt 120 minuter, för åkare upp till cirka 100 kg. Byggd för avancerade åkare som vill ha den mest direkta känslan.
Hastighet och åktid varierar med åkarens vikt, vattenförhållanden och körstil. Är du osäker, berätta din vikt och din erfarenhet så hjälper vi dig välja rätt.

Question 64

Vilken Subnado ska jag välja?

Accepted Answer

Båda verifierade modellerna är klassade IP68 ner till 60 m och använder samma tre växlar (Low, High och Super Gear).
Subnado Lite: 500 W, 6,5 kg dragkraft, 1,4 m/s med en enhet och över 2,0 m/s med två. Upp till 56 minuter, med en 50 sekunders Super Gear boost. 98 Wh batteri, 377 x 60 mm, 1,4 kg. Det kompakta alternativet för dig som reser.
Subnado Plus: 800 W, 9,3 kg dragkraft, 1,7 m/s med en enhet och 2,4 m/s med två. Upp till 60 minuter, med en 150 sekunders Super Gear boost. 144 Wh batteri, 397 x 60 mm, 1,8 kg. Alternativet med högre effekt för dykning, fridykning och SUP framdrivning.
Båda laddas via USB-C på cirka 1,2 timmar. Reser du ofta med flyg, notera skillnaden i batteri och läs vår fråga om att ta med en Subnado på flyget.

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